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ask the debt expert

On this page we will try to answer some of the debt-related questions we are receiving, so that others may learn if they are experiencing a similar situation.

Answers are generously provided by Harvey Z. Warren, author of "Forever In Your Debt - Escaping Credit Car Hell" (coming soon).

If you have a question that may be relevant to other people as well, please send it to us.

* * * *

Marlo: "It is my understanding that negative items can be purged/removed from your credit report after 7 years. I've heard that if you write to the three credit reporting agencies requesting such a removal that "specific language/terminology" needs to be used. Can you provide any advice on this?"

Dear Marlo:

The Federal Trade Commission publishes guidelines on the removal of "errors" on you credit report. This is what they suggest as a form letter.

Date
Your Name
Your Address, City, State, Zip Code
Complaint Department
Name of Company
Address
City, State, Zip Code
Dear Sir or Madam:
I am writing to dispute the following information in my file. I have circled the items I dispute on the attached copy of the report I received.

This item (identify item(s) disputed by name of source, such as creditors or tax court, and identify type of item, such as credit account, judgment, etc.) is (inaccurate or incomplete) because (describe what is inaccurate or incomplete and why). I am requesting that the item be removed (or request another specific change) to correct the information.

Enclosed are copies of (use this sentence if applicable and describe any enclosed documentation, such as payment records, court documents) supporting my position. Please reinvestigate this (these) matter(s) and (delete or correct) the disputed item(s) as soon as possible.

Sincerely,
Your name

Enclosures: (List what you are enclosing.)

You may not be able to get correct, but aged, items removed. They should have no effect on your score if they are 7 years old or older. I have some items on my report from accounts I closed 25 years ago. But, it is a good idea to make sure they are being properly noted as closed by you or by the creditor; a common mistake.

William: "Have filed bankruptcy less than two years ago and am getting back into same
cycle (seems partly out of my control). What can be done for myself and others I meet professionally ?
"

Dear William:

Debt like alcohol, drugs, sex and other destructive behaviors can become compulsive. From the little you have written, it sounds to me like you have an issue. This link http://debtorsanonymous.org/help/signs.htm will take you to a page on the Debtors Anonymous website where they present 12 warning signs of compulsive debting. I don't endorse nor support nor am I a member of this organization, but their information is quite good. A very close friend of mine, whose intelligence and judgment I fully respect, says they saved him from certain bankruptcy.

The good news is you have already taken the most difficult step in getting better by looking for a solution. Asking questions means you know there is a problem. I would certainly give the website a look and the service a call. If you have the courage to recognize a problem, you have the what it takes to beat it.

Jeanne: "I am the defendant in a lawsuit with Bank of America. I sent a letter of dispute and their response was to sue me. I am representing myself, as attorney's fees are prohibitive. Any advice?"

Only an attorney can advise you.

What I can say is that working with creditors' attorneys is best done on an honest and responsive basis. What that means is that if you provide them with an honest budget and a sworn statement that what you are telling them is the truth, you may find that getting sued is a really an exercise in fairly getting to the facts, not unfairly getting beat up. If you don't know how to make a budget, Microsoft offers a free download on their website for their product Microsoft Money.

Be sure you answer their calls and letters as soon as possible. If you miss, you will lose by default. If you respond, you may find a reasonable solution. The good outcome you want comes from having the courage to be responsive and truthful.
 
Ryan: "Please help me find out who is the controlling agency for credit card companies. I have a problem with American Express and I need to carbon copy a letter to whomever has oversight and may be able to help."
 
There are many agencies, State and Federal. The best is the Federal Trade Commission, http://www.ftc.gov/bcp/conline/pubs/credit/fdc.shtm for violations of the Fair Debt Collections Practices Act.

Be advised, if you are responding to a problem with the lender itself - AMEX - the rules are different than they are for a collection agency - a third party. All you need to know is on this link above.

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